FAQ

Frequently Asked Questions.

Everything about how Reinyom works, what’s included and what to expect, all in one place. Have a question we didn’t cover? Contact us.

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FAQ

Is Reinyom just an AI writing tool?

No. Reinyom is designed to manage the content process—from understanding your business and audiences through content creation, approval and publishing.

Where does Reinyom publish?

Facebook, Instagram, LinkedIn and your Google Business Profile (the listing people see when they search for you on Google and Maps). Each platform gets its own version of every post.

Do I have to approve every post?

You approve each draft before it publishes. For eligible accounts outside insurance, financial and mortgage services, optional Auto Approval may be offered after 90 days under separate written settings, and you can switch back at any time. Insurance, financial and mortgage accounts always use customer approval on every post.

Do you handle comments on my posts?

Yes, on every plan at no extra cost. We check your connected Facebook, Instagram and LinkedIn accounts about every 15 minutes; when someone comments, we draft a reply and send it to your Telegram chat—tap to send it, edit it first, or write your own. Nothing goes out without you.

Can I ask for changes?

Yes. Tap “Request changes” under any draft and type or send a voice note, such as “make it shorter” or “use a different picture.” A revised version comes back, usually within minutes. Each post includes up to five rounds of changes; after that, a person on our team takes a look.

What if I don’t approve a draft?

It waits. Nothing publishes without your approval unless you choose optional Auto Approval, and you can reject any draft you don’t want.

Will the content sound like me?

Your business and voice profile helps guide the content Reinyom creates.

Can I choose who I’m trying to reach?

Yes. Target audiences are part of the Reinyom content strategy.

Do I have to learn new marketing software?

Reinyom is intentionally designed to minimize that. Much of the ongoing interaction can happen from your phone.

Do I have to give Reinyom my social media passwords?

No. You connect your Facebook, Instagram, LinkedIn and Google Business Profile accounts through a secure connection link. Reinyom never asks for your passwords.

What’s included in a regular post?

One original post on one topic: a caption written for your business with a useful first line and a clear next step, an image (your photo when you’ve sent one, otherwise a branded graphic), and hashtags sized for each platform. It publishes to each platform you’ve connected, and posting it on three platforms still counts as one post.

Can a post show more than one photo?

Yes. Send us several photos of the same listing, job or update and we build a carousel post: one post people swipe through to see every photo (up to 10). Send one photo and you get a single-photo post. You approve it in Telegram like any other post, swiping through the whole set first. We also turn some tips, FAQs and myth-busters into designed carousel slides.

Do you research my industry?

Yes. Every week our system researches current trends and news in your industry, and we use it when we plan and write your posts. When a post talks about your market or what’s changing, it’s grounded in current information, not guesswork. Research runs weekly, not daily.

Do you guarantee reach, followers or leads?

No. Nobody can honestly promise what a platform will show or who will respond. We promise consistent, relevant posts you approve, published on a plan, and a monthly report of what each platform measured. Your 14-day money-back guarantee covers you if Reinyom isn’t right for you.

When do I get a report?

Your first monthly report arrives on the 1st after your first full calendar month, by email with a short summary in Telegram. Gold plans also get a short strategy note. Reports show the numbers each platform provides; they measure audience activity, not leads or sales.

Can I see and change what you’ll post each week?

Yes. Every Friday afternoon you get next week’s posting plan in Telegram and by email: the day, time, audience and type of each post. Tap “Looks good,” or tap “Change something” to move a post to another day, change its type or audience, skip it, tell us you are posting your own that day, or give us your own topic. Swapping in your own topic is free. You can make changes until 24 hours before each post, and every post still comes to you for approval first.

How do I send photos, listings or news?

Just send them to your Reinyom Telegram chat: a new listing (address, price and photos), an open house (date and time), a finished job, a sale or event, or any news. Within a few minutes you get a draft for your approval, or a quick question if something is missing. Posts you send count toward your plan’s monthly allowances; if you go over, we ask before adding an extra. Only send photos you have permission to share.

Can I try Reinyom without a long commitment?

Yes. Plans are month-to-month and every plan has a 14-day money-back guarantee. If Reinyom isn’t right for you, cancel within 14 days of your first payment and we’ll refund your first month in full.

What happens after I enter my details?

You go straight to secure Stripe checkout for your first month (there’s no setup fee). Your welcome email arrives within minutes with three steps: connect your accounts, link your Telegram approval chat, and (recommended) fill out a short form so we sound like you. Your first drafts usually arrive in Telegram within the hour after you link it.

How do I pay, and how do I cancel?

You pay for your first month on secure Stripe checkout. There’s no setup fee (enter a promo code on the Get Started form if you have one). Plans are month-to-month. To cancel, email support@reinyom.com or message us in Telegram; cancellation takes effect at the end of your current billing month. See the Subscription & Cancellation Terms for details.

Social Media Marketing Without Another Job on Your To-Do List.

Pick your plan, tell us about your business, and review your first drafts from your phone. If Reinyom isn’t right for you, cancel within 14 days of your first payment and we’ll refund your first month in full.

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Plans from $149/month · No setup fee · 14-day money-back guarantee · Month-to-month